Delete your Mela account

Delete from the app

Open Mela and go to Settings → Data & Privacy.
Tap Delete account at the bottom of the page.
Review what will be deleted and what happens to each community you own, then tap Continue.
We email a 6-digit code to your account's address. Enter it to confirm it's you.
Tap Delete my account and confirm.

The same steps work in Mela on the web, under Settings → Data & Privacy.

Delete without the app

Go to mela.social/account/delete, enter the email address you use for Mela, and follow the same steps. If an account exists for that address, we email it a code. Nobody can delete an account without the code sent to its inbox.

What is deleted

Your account: email address, username, name, bio, birthdate, location and profile photo.
Your profile in every community: display name, bio, location, photo and banner.
Who you follow and who follows you, and your likes, reposts, ratings and flags.
Your chats with your personal assistant.
Your notifications, notification settings, mutes and app settings.
Your reactions, bookmarks, pins and read status in messages, and the people you blocked.
Your sign-in methods: linked Google and Apple accounts (we also revoke Mela's access with Apple), push notification tokens and every signed-in session.
Invite codes you created.

What stays

Posts, replies and messages you wrote stay where they are, shown as written by "Former member", so conversations still make sense to everyone else in them.
Reports you filed about content stay, without your name attached.
Communities you own are handed on: to another owner if there is one, otherwise to the longest-standing admin, otherwise to the longest-standing member. If nobody is left, the community stays as it is with no active members. You see what will happen to each one before you confirm.
Feeds you own pass to another editor, or are archived if no one is left. Community workers you created pass to the feed's new owner.

When it happens

Deletion is immediate and can't be undone. The moment you confirm, you are signed out everywhere, your profile disappears from every community and you can no longer sign in.

Your personal data is then erased from all of our systems, normally within minutes. If one of them is briefly unavailable, we keep retrying automatically until the erasure is complete. We email you when it is done.

After that, the same email address can be used to create a new account. Nothing from the old account comes back.

Questions

Email support@mela.social.